Privacy Policy

Last updated: 13 June 2026

This Privacy Policy explains how AD Investments (Pty) Ltd (“we”, “us”, or “our”), which operates Anadea at www.anadea.co.za (the “Website”), collects, uses, discloses, and protects your personal information. We are committed to protecting your privacy in line with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.

Who We Are

The Website is owned and operated by AD Investments (Pty) Ltd, based at Boulevard Place, Century City, Cape Town, 7441, South Africa. For any privacy-related questions, contact us at [email protected] or +27 67 345 9227.

Information We Collect

We may collect the following personal information when you use our Website or place an order:

Name and surname
Email address
Phone number
Delivery and billing address
Order history and preferences
Usage data such as IP address, browser type, pages visited, and device information

How We Use Your Information

We process your personal information to:

Process and deliver your orders
Manage your account and provide customer support
Communicate with you about orders, updates, and enquiries
Send you marketing communications where you have consented (you can opt out at any time)
Improve our Website, products, and services
Comply with our legal and regulatory obligations

Cookies and Tracking

We use cookies and similar technologies to operate the Website, remember your preferences, and understand how visitors use the site. You can manage or disable cookies through your browser settings, although some features may not function correctly as a result.

How We Share Your Information

We do not sell your personal information. We may share it only with:

Service providers who help us operate the Website, process payments, and deliver orders, under appropriate confidentiality obligations
Courier and logistics partners to fulfil deliveries
Authorities or third parties where required by law

Payments

Payments are processed by reputable third-party payment providers using secure encryption. We do not store your full card details on our servers.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes set out in this policy and to meet legal, accounting, or reporting requirements.

Security

We apply appropriate technical and organisational measures — including SSL encryption and access controls — to protect your personal information against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.

Your Rights Under POPIA

You have the right to access, correct, or delete your personal information, to object to its processing, and to withdraw consent to marketing at any time. To exercise these rights, contact us at [email protected]. You also have the right to lodge a complaint with the Information Regulator of South Africa (inforegulator.org.za).

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date.

Contact Us

AD Investments (Pty) Ltd
Boulevard Place, Century City, Cape Town, 7441
Email: [email protected]
Phone / WhatsApp: +27 67 345 9227